Frequently Asked Questions about Apple Device Repair in Aligarh

Most repairs are completed within 12-24 hours of receiving your device. Simple repairs like screen replacements or battery replacements can often be done the same day. More complex repairs such as logic board repairs or extensive water damage recovery may take 3-5 business days.

If you need a faster turnaround, we offer express repair services for an additional fee, which prioritizes your repair in our queue.

While walk-ins are welcome, we recommend scheduling an appointment to ensure a technician is available to assist you immediately. Appointments also allow us to prepare for your specific device and issue, potentially speeding up the diagnostic process.

You can book an appointment through our website, by phone, or via email. Same-day appointments are often available.

Yes, we strongly recommend backing up your data before bringing your device in for repair whenever possible. While we take every precaution to protect your data during repairs, there's always a small risk of data loss during certain procedures.

If your device isn't functioning enough to perform a backup, please let us know, and we can discuss data recovery options before proceeding with repairs.

When dropping off your device, please bring:

• The device itself
• Any accessories that might be relevant to the issue (charger, external devices that cause problems, etc.)
• A valid ID
• Your device password (if you're comfortable sharing it, or be prepared to unlock the device for testing)

If the device is under our previous warranty or a third-party warranty, please bring the warranty information as well.

All our repairs come with a 30-day warranty covering both parts and labor. If any issue related to our repair occurs within this period, we'll fix it at no additional cost. Our Complete Care premium service extends this warranty to 180 days.

Please note that our warranty covers issues directly related to the repair we performed. New problems or damage caused by accidents after the repair is not covered.

According to the Magnuson-Moss Warranty Act, third-party repairs cannot void your manufacturer's warranty entirely. However, if a third-party repair directly causes damage, Apple may deny coverage for that specific damage.

If your device is currently under Apple's warranty or AppleCare+, we recommend checking with Apple for your specific issue first, as they may cover the repair at no or reduced cost. We're happy to help evaluate your options before proceeding.

While we take every precaution to preserve your data during repairs, we cannot provide a 100% guarantee that data will not be lost during the repair process. Certain repairs, especially those involving storage components or severe damage, carry inherent risks to data.

This is why we strongly recommend backing up your data before repairs whenever possible. If data preservation is critical, please discuss this with our technicians before the repair begins, as we can take extra precautions or explore data recovery options first.

Customer satisfaction is our priority. If you're not completely satisfied with your repair:

• Contact us immediately to discuss your concerns
• Bring your device back for inspection within 14 days of the original repair
• We'll assess the issue and either fix the problem, offer a refund, or find another solution to ensure your satisfaction

We stand behind our work and want to ensure every customer has a positive experience with our services.

Repair costs vary widely depending on the device model, the specific issue, and the parts required. Here are some common repair price ranges:

• MacBook screen replacement: Rs.7000-Rs.30000
• MacBook battery replacement: Rs.2500-Rs.15,000
• iMac screen replacement: Rs.7000-Rs.30000
• Storage upgrades: Rs.3000-Rs.20000 (depending on capacity)
• Logic board repairs: Rs.9000-Rs.35000

We provide a free diagnosis and quote before proceeding with any repair, so you'll know the exact cost upfront.

We offer free basic diagnostics to identify common issues. This initial assessment is complimentary whether you proceed with the repair or not.

For complex issues requiring extensive diagnostics or partial disassembly, we may charge a diagnostic fee of Rs.1000-Rs.2000, which is then applied toward the cost of your repair if you choose to proceed with us.

We accept a variety of payment methods including:

• Cash
• UPI
• PayPal
• Business checks (for corporate accounts)

We also offer financing options for larger repairs through Affirm, allowing you to spread the cost over several months.

Yes, we offer several special pricing options:

• Student discount: 10% off with valid student ID
• Senior discount: 10% off for customers aged 65+
• Multiple device discount: 15% off when repairing 2 or more devices simultaneously
• Business volume pricing: Custom discounts for businesses with 5+ devices
• Seasonal promotions: Follow our social media or subscribe to our newsletter for limited-time offers

These discounts cannot be combined and apply to labor costs only, not parts.

Yes, we can diagnose and repair MacBooks that won't turn on. This problem can have various causes ranging from simple (dead battery, faulty charger) to more complex (logic board failure, power management issue).

Our technicians use advanced diagnostic tools to identify the specific cause and recommend the most cost-effective solution. In many cases, we can repair these issues without requiring a full logic board replacement, saving you money.

For most MacBook models, battery replacement can be completed in 1-3 hours if we have the battery in stock. Newer MacBook models with glued batteries may take longer (3-4 hours) as they require more careful disassembly.

If we need to order a specific battery for your model, it may take 1-2 additional business days before we can perform the replacement.

Yes, we offer data recovery services for damaged MacBooks. Our success rate depends on the type and extent of damage:

• Software issues: 95-99% recovery rate
• Physical damage to the device but intact SSD/hard drive: 90-95% recovery rate
• Damaged storage drive: 50-80% recovery rate depending on severity
• Severe liquid damage: Variable recovery rate

We use specialized tools and techniques for data recovery and can often recover data even from MacBooks with significant damage. We provide a free assessment to estimate the likelihood of successful recovery before proceeding.

Yes, we repair and replace MacBook keyboards for all models. For older MacBooks (pre-2016), individual key replacement is often possible for minor issues.

For 2016-2019 MacBook Pro and MacBook Air models with butterfly keyboards, we can perform both the Apple Keyboard Service Program repairs (if eligible) or complete keyboard replacements if needed.

For the newest models with Magic Keyboards, we offer full keyboard replacements when necessary. Keyboard replacements typically take 1-2 business days to complete.

Yes, we can replace damaged or faulty screens on all iMac models. We work with high-quality display panels that match the color accuracy and resolution of the original screens.

iMac screen replacement is a complex procedure that requires careful disassembly, but our technicians are experienced with this repair. Depending on the model, screen replacements typically take 1-2 business days to complete.

We offer several performance upgrades for iMacs:

• SSD upgrade: Replacing a traditional hard drive with an SSD can provide up to 10x faster performance
• RAM upgrade: Increasing your iMac's memory allows for better multitasking and faster performance with memory-intensive applications
• Fusion Drive creation: Combining an SSD with your existing hard drive for a balance of speed and storage capacity
• Thermal optimization: Ensuring proper cooling for sustained performance

The upgrade options vary by iMac model and year. We can assess your specific model and recommend the most effective upgrades based on your needs and budget.

Yes, we can diagnose and resolve performance issues with your iMac. Slow performance can be caused by various factors:

• Hardware limitations (insufficient RAM, slow hard drive)
• Software issues (too many startup items, fragmented disk, outdated OS)
• Thermal issues (dust buildup causing heat problems)
• Malware or viruses

We perform a comprehensive diagnostic to identify the specific causes of slowdown and recommend appropriate solutions, which may include hardware upgrades, software optimization, or system maintenance.

Yes, we can diagnose and repair iMacs with various power issues, including:

• iMacs that won't turn on
• iMacs that shut down unexpectedly
• iMacs that turn on but display nothing on screen
• Power supply failures

Our technicians can perform component-level repairs on the power supply and logic board in many cases, which is often more cost-effective than full board replacement. Power-related repairs typically take 2-3 business days to complete.

For older Mac Mini models (up to late 2012), RAM can be easily upgraded. For newer models (2014 onwards), RAM is soldered and cannot be upgraded after purchase. We can help you identify your model and its upgradeability. Upgrading RAM can significantly improve performance for multitasking and demanding applications.

We can upgrade your Mac Mini's storage to a faster SSD, which will drastically improve boot times and application loading. For some models, we can also install a second drive (SSD or HDD) or create a Fusion Drive. We offer various SSD capacities to suit your storage needs.

No video output on a Mac Mini can indicate issues with the graphics processor, logic board, or even external display/cable problems. Our technicians can diagnose the precise cause. We offer component-level repairs for graphics issues or logic board replacements if necessary. We'll ensure your Mac Mini is back to displaying properly.

Yes, we can perform fresh installations or upgrades to the latest compatible macOS version for your Apple device. We ensure a clean installation, optimize settings, and can assist with data migration if needed. We'll also advise you on the best macOS version for your specific hardware to ensure optimal performance.

Yes, we can set up your MacBook or iMac to dual-boot macOS and Windows using Apple's Boot Camp Assistant. This allows you to switch between operating systems as needed. We'll guide you through the process, install Windows, and ensure all drivers are correctly configured for a smooth experience.

Absolutely. We diagnose and resolve a wide range of software issues, including macOS crashes, application errors, slow performance due to software conflicts, and virus/malware removal. Our services ensure your Apple device runs smoothly and securely.

To clean your MacBook screen safely:

• Turn off and unplug your MacBook
• Use a soft, lint-free microfiber cloth (similar to what's used for eyeglasses)
• Slightly dampen the cloth with water if needed (never spray liquid directly on the screen)
• Avoid ammonia, alcohol, or abrasive cleaners
• Gently wipe in one direction (not circular motions)
• Allow the screen to completely dry before closing or turning on

For stubborn smudges, you can use a specialized screen cleaner designed for electronics, but water is typically sufficient for regular cleaning.

To maximize your MacBook's battery lifespan:

• Keep your macOS updated - Apple regularly improves battery optimization
• Avoid extreme temperatures (below 50°F or above 95°F)
• For long-term storage, keep the battery at about 50% charge
• Enable optimized battery charging in System Preferences
• Close unused applications and browser tabs
• Reduce screen brightness and use dark mode when possible
• If using a MacBook as a desktop replacement, consider cycling the battery every two weeks by unplugging briefly

To maintain optimal performance for your Mac:

• Keep your macOS and all applications updated
• Regularly clear caches and temporary files
• Manage startup items and login items to reduce boot time
• Ensure you have enough free storage space (ideally at least 15-20% of your drive capacity)
• Consider a RAM or SSD upgrade for older models
• Run Disk Utility's First Aid to check for disk errors
• Perform a clean installation of macOS every few years if performance significantly degrades

We offer optimization and tune-up services if you need professional assistance.

If your MacBook isn't charging, it could be due to a faulty charger, a damaged charging port (MagSafe or USB-C), a worn-out battery, or a logic board issue related to power management. We can diagnose the exact cause and perform the necessary repair, from charger replacement to intricate logic board repair.

Lines, flickering, or distorted images on your iMac screen can indicate issues with the display panel itself, the display cable, or the graphics card/logic board. Our technicians can diagnose which component is failing and provide a solution, often involving screen replacement or graphics chip repair.

Yes, we specialize in liquid damage repair for Apple devices. The success rate depends on the type of liquid, the amount, and how quickly the device was brought in. We perform a thorough cleaning and component-level repair to address corrosion and short circuits. It's crucial to power off the device immediately after liquid exposure and avoid charging it.

We stand out due to our team of highly skilled and certified technicians, our commitment to using high-quality parts, transparent pricing with free diagnostics, efficient turnaround times, and a robust warranty on all our repairs. We prioritize customer satisfaction and aim to provide a more affordable and convenient alternative to authorized service centers, without compromising on quality.

Yes, our technicians are highly experienced and have undergone rigorous training to repair a wide range of Apple products. While we are an independent service and not directly Apple certified, our technicians possess deep knowledge of Apple hardware and software, ensuring professional and reliable repairs.

As an independent repair center, we use high-quality, aftermarket parts that meet industry standards. While these are not "genuine Apple" parts (which are typically only available to authorized service providers), we ensure they are of the highest quality and reliability, often performing identically to original components. We stand by the quality of our parts with our warranty.